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White Paper

Servicing With a Smile Comes at a Cost—What Servicers Should Know About the CFPB’s New Servicing Rule

28 September 2016
Mayer Brown White Paper
On August 4, 2016, the Consumer Financial Protection Bureau (“Bureau”) issued a comprehensive 900-page final rule (“2016 Mortgage Servicing Rule” or “Final Rule”) that amends the mortgage servicing rules under the Real Estate Settlement Procedures Act (“Regulation X”) and the Truth in Lending Act (“Regulation Z”) (together, the “Mortgage Servicing Rules”). The 2016 Mortgage Servicing Rule adds significant new requirements and complexities to residential mortgage servicers’ compliance obligations. This White Paper addresses and summarizes some of the key aspects of the Final Rule.


  • Melanie Brody
    T +1 202 263 3304
  • Jonathan D. Jaffe
    T +1 650 331 2085
  • David A. Tallman
    T +1 713 238 2696
  • Keisha L. Whitehall Wolfe
    T +1 202 263 3013
  • Jeremy M. McLaughlin
    T +1 650 331 2087
  • Christopher E. Shelton
    T +1 202 263 3428

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