To facilitate cyber incident response in practice, many organizations are building “cybersecurity playbooks” that provide tailored, practical guidance that enhances organizational readiness. During a cyber incident, easy access to actionable material can be central to an effective response. The content, audience and goals for a playbook may vary. For example, they may contain highly technical materials for IT teams, guides for cross-functional and crossborder management, or primers for executive leadership. Whatever its focus, a playbook, and the process of making one, can help steer incident response procedures in the right direction, save precious time and serve as a reminder to prevent common mistakes that heighten legal and business risks.
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