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Media Coverage

Outsourcing Governance: The Value Of A Written Record

11 June 2012
Bylined article by Chicago Business & Technology Sourcing partners Bob Kriss and Brad Peterson discusses outsourcing contract scenarios that demonstrate how bad communications records lead to poor outcomes for clients and how customers could have achieved better results.

Related Information

  • Related People
    Robert J. Kriss
    T +1 312 701 7165
    Brad L. Peterson
    T +1 312 701 8568
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