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Litigating Abusiveness: A Quasi-Fiduciary Duty Emerges

7 February 2017
Law360
In a bylined article, Consumer Financial Services partner Ori Lev (Washington DC) discusses the nature of the CFPB’s abusiveness authority, how the abusiveness claim against Navient squares with the agency’s prior use of this tool, and how the CFPB seems to be sending a message that companies need to look out for consumers’ best interests in certain circumstances.
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