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Support

Available support positions are listed below. Interested parties may apply with full resume and salary details by contacting the appropriate office via e-mail, fax or post.

Accounting Officer (Real Estate)

Responsibilities:

  • Responsible for data entry, voucher preparation and filing
  • Prepare Daily Report for all sale proceeds received
  • Prepare Monthly Reports by Solicitors to Lands Department
  • Ad hoc duties as assigned

Requirements:

  • Diploma in Accounting / LCC Higher or equivalent
  • At least 3-5 years working experience
  • Proficient in MS Word and Excel
  • Good command of written and spoken English and Chinese
  • Self-initiated, well organized with attention to details and hard working
  • Immediately available is preferred

Anti-Money Laundering (AML) Reviewer

Responsibilities

  • Perform research to obtain client identification documents.
  • Review all client and matter due diligence information in C3 (the Firm's matter opening system) to ensure compliance with Practice Direction P - Guidelines on Anti-Money Laundering (AML) and Terrorist Financing.
  • Conduct and review politically exposed persons ("PEP") checks of new client individuals and beneficial owners.
  • Resolve sanction hits in Accelus.
  • Respond to call and email inquiries from the fee earners and secretaries regarding client identification requirements, assist with inquiries referred by the Client Due Diligence (CDD) Analyst.
  • Perform a risk assessment and assign a risk rating for new clients and matters in C3.
  • Send a daily email showing matters cleared for AML to the Compliance Lawyer, Head of Compliance and the Regional Manager of Risk Management Services.
  • Update and maintain client and internal standard forms and training material for Hong Kong and the regional offices.
  • Monthly statistic reporting to the Regional Manager of Risk Management Services and Head of Compliance for the result of the AML performance

Requirements

  • Degree qualified, preferably in Law degree with minimum 2 years' relevant experience.
  • Compliance experience and good understanding of risks would be an advantage.
  • Extremely detail oriented with strong analytical, communication and organizational skills.
  • Proficiency in Excel and MS Word a must, experience with pdf documents useful.
  • High level of comfort working with a variety of IT software packages is required.
  • Self-starter, ability to use initiative and provide pro-active support to all staff.
  • Excellent communication and interpersonal skills.
  • Good command of spoken English; Cantonese and Mandarin advantageous.
  • Ability to work efficiently and support the team.

Insurance Litigation Assistant

Responsibilities

  • Provide practical support to a team of Solicitors in our Insurance Litigation Department.
  • Assist in the provision of services to our clients, drafting documents and performing legal research.
  • Perform administrative duties such as filing, photocopying, etc.
  • Court attendances and site inspections may be required.

Requirements

  • University degree with exposure to legal academics.
  • Litigation paralegal experience in a sizable law firm is preferable.
  • Knowledge in Employee's Compensation and Personal Injury Insurance claims.
  • Good command in both written and spoken English and Chinese.
  • Motivated and enthusiastic with a keen interest in Insurance litigation practice.
  • Hardworking, self-motivated and efficient, and able to work under pressure.
  • Strong attention to detail and problem-solving skills.
  • Strong personal, communication and teamwork skills.
  • Willingness to learn and adapt.
  • Good computer skills (especially MS Word & Excel).  

IT Desktop Support Analyst

Responsibilities:

  • Under minimal supervision, provide full life cycle management of all escalated incidents, requests and problems including system installation, configuration, relocation and maintenance, troubleshooting research, investigation, isolation and resolution
  • Update and manage of all escalated tickets in accordance with local, regional and global Customer Services standards and processes
  • As a team manage all local hardware assets, upgrades and tracking
  • Hardware administration (desktop build and installation, troubleshooting and support etc.)
  • Successfully meet timelines and/or budgets for assigned projects
  • Provide support to other IT teams by providing testing of new software packages and upgrades to existing software applications
  • Update and contribute to the Knowledge base to share expertise
  • Act as a technology resource to the Firm for industry trends, technology implementations (hardware and software) and change management issues
  • Management of peripheral equipment and inventory (Smartphones/loan laptop pool) with associated procedures, configuration and user set-up
  • Participate in weekly moves (users moving to other offices and/or floors)
  • Provide backup support for audio visual/video conference events
  • Effectively and proactively identify and communicate operations and business risks to appropriate levels of IT and management
  • Provide proactive communication via recognized channels (emails, What's New, Yammer)
  • Adhere to all IT and user quality assurance practices
  • Work closely with the Asia Service Desk on day to day incident management
  • Other duties and projects as required
  • Occasional offsite, weekend work and after hours support will be required.
  • Occasional travel required to regional offices to assist with localised IT support.

Requirements:

  • 2-3 years’ experience in as a Desktop Support technician/analyst in a professional services environment. Law firms experience is an advantage.
  • Professional Certification and/or experience (e.g. MCDST qualification) preferred.
  • Associate Degree in related field is preferred or equivalent work experience.
  • Knowledge of the ITIL environment and processes are essential. A+ Certification preferred.
  • Knowledge of Win10 and all related problems with OS, error logs, troubleshooting and registries
  • Advanced knowledge of Microsoft Office Suite 2016 in addition to other relevant legal applications (time recording systems, metadata management systems, PDF converters, media players, document encryption and compression tools)
  • Good understanding of Active Directory Users & Computers and its associated membership groups, TCP/IP, DNS, DHCP & VPN as it relates to desktop support activities
  • Strong desktop PC, laptop, printer and iPhone hardware support and maintenance knowledge including imaging, parts replacement and configuring PCs to Firm standards for rollout to users
  • Good knowledge of latest smartphone devices (hardware and OS) and the way they are set up and configured.
  • Knowledge of document management systems and e-filing processes is desirable.
  • Excellent command of written and spoken English, Cantonese and Mandarin.

Litigation Assistant

Responsibilities

  • Provide practical support to a team of Solicitors in our Litigation Department.
  • Assist in the provision of services to our clients, drafting documents and performing legal research.
  • Perform administrative duties such as filing, photocopying, etc.
  • Court attendances and site inspections may be required.

Requirements

  • University degree with exposure to legal academics.
  • Litigation paralegal experience in a sizable law firm is preferable.
  • Good command in both written and spoken English and Chinese.
  • Motivated and enthusiastic with a keen interest in litigation practice.
  • Hardworking, self-motivated and efficient, and able to work under pressure.
  • Strong attention to detail and problem-solving skills.
  • Strong personal, communication and teamwork skills.
  • Willingness to learn and adapt.
  • Good computer skills (especially MS Word & Excel).
  • Passed PRC Bar Examination. 

Proposal Centre Manager
This is a newly created position which requires the individual to adopt both a strategic and hands-on approach to manage the high value and strategic pursuits of the firm in Asia.

Responsibilities

  • Complete high quality cross-practice pitches which reflect the Firm's capabilities in accordance to the requirements of the particular client. This entails review and verification of all RFP requirements, identification of the value proposition by talking to the lead partner(s), completion of proposal responses, and coordination of the approval and submission of the final proposal.
  • Work closely with Business Development Managers, Marketing team, and other support departments including Pricing & Legal Project Management, Legal Risk & Compliance, Finance & Accounts, etc. to seek inputs for tenders and RFPs.
  • Constantly look out for "best practice" in regards to pitching and drive changes in the Firm's pitching process where necessary.
  • Manage a part-time resource to maintain commonly-used content in the proposal assembly system and maintains information and statistics regarding the firm's pitching activity.
  • Participants and actively contributes to global proposal team and attends regular calls.

Requirements

  • An undergraduate degree in Business, Marketing or a related discipline.
  • 5-10 years of experience in proposal writing and/or editing in a professional services or B2B environment; high potential candidates with less experience will be considered a Proposal Centre Executive role.
  • Persuasive English writing style; Chinese language skills is not required.
  • Proficiency in suite of PC applications.
  • A strong passion for running pitches and proposals.
  • Familiar with tendering and RFP processes.
  • Strong business acumen.
  • Exceptional attention to detail.
  • Energy and stamina in high pressure-to-deliver work environment.

Senior Accounts Officer / Accounts Officer

Responsibilities

  • Handle checking and processing of accounts payable and payment.
  • Prepare cash flow forecast on a timely basis to ensure the adequacy of funding for meeting day-to-day payment request.
  • Handle month-end closing and involve in preparing monthly management analysis.
  • Assist in reconciliation of intercompany transactions and balances.
  • Coordinate with overseas affiliate to prepare regular reports, analysis and budget.
  • Report to Assistant Accounting Manager and above of Finance & Accounts Department.
  • Improve work efficiency and financially control environment.
  • Participate in various project assignments

Requirements

  • University graduate in Accountancy or related discipline.
  • Minimum 6 years experience in MNC environment (preferably from a legal or professional services industry).
  • Handle full set of books.
  • Self-initiated, well organized with attention to details and hard working.
  • Strong communication skill with good command of spoken Mandarin & written English and Chinese.
  • Good team player and able to work independently under pressure with tight deadlines.
  • Proficient in relevant computer capabilities and applications e.g. Excel, PowerPoint, Word, etc.
  • Prior experience in auditing is an advantage.
  • Knowledge in Aderant/CMS is an advantage.

Service Desk Analyst

Responsibilities:

  • Manage all incoming incidents and service requests in accordance with standard procedures
  • Deliver support services in accordance with internal service level expectations and ensure that customer expectations are set and consistently met or exceeded
  • Provide proactive incident management across all global queues for regional tickets
  • Escalate problems based on trend analysis to the Problem Management process and act as a technical resources for escalated problems
  • Operates within and makes suggestions for improving service desk standards and guidelines
  • Develop a sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures
  • Define, document and maintain relevant service desk processes including all relevant communication activities
  • Adhere to all IT and user quality assurance practices/processes
  • Provide advanced remote access support and ad-hoc support for non-standard personal and/or remote access devices
  • Accurately maintain all relevant applications support documentation including the on-line knowledge base
  • Undertake regular service activities (audit/leavers/joiners) to ensure timely completion
  • Participate in a good proactive working relationship between your team and other teams within the IT department and the users
  • Deliver proactive communications via recognized channels (email, Yammer, What's New)
  • Work overtime or hours other than those normally scheduled whenever the Firm deems necessary
  • Assist in other area's in IT when needed and perform other duties as directed
  • Provide localised Deskside Support for the 90 users in the office including: desk moves, new staff set up, hardware equipment replacement

Requirements:

  • 2 years’ experience as a Service Desk analyst in a professional services environment. Law firms experience is an advantage.
  • Professional Certification and/or experience (e.g. Microsoft Office Specialist) preferred
  • Associate Degree in related field is preferred or equivalent work experience
  • Knowledge of Active Directory as they relate to Service Desk work
  • Advanced knowledge of Windows Operating systems (Win 7/Win10)
  • Advanced support capabilities in MS Office 2007/2016 Applications including Word, Outlook, Excel and Powerpoint
  • Advanced knowledge of document management systems and e-filing processes
  • Advanced support capabilities for other non-standard legal applications e.g. Intapp Time, Workshare, DMS/Filesite
  • In depth knowledge of remote access technologies (i.e. Citrix)
  • Knowledge of the ITIL environment and process essentials (e.g incident and problem)
  • Knowledge of smartphones, OS, settings and configuration
  • Excellent command of written and spoken English, Cantonese and Mandarin
  • Excellent customer service skills with a focus on being friendly and patient

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We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment-related purposes.

At Mayer Brown, we understand that our people are our greatest asset. Attractive salary, fringe benefits and excellent career development opportunities will be offered to the right candidates.

Please apply with full resume by e-mail to

PERSONAL DATA PRIVACY INFORMATION

Applicants for employment are required to provide the Firm with data about themselves ("Personal Data") to enable the Firm to assess his/her suitability for the position applied for and to decide the compensation and benefit package to selected applicants. Failure to provide Personal Data will result in the Firm being unable to process his/her application. Personal Data held by the Firm will be kept confidential but the Firm may transfer such data to any of the Mayer Brown Practices (which may be updated from time to time) and/or third parties performing services for the Firm, on a confidential basis and solely for the Firm's use and benefit in accordance with our Privacy Policy.It is the Firm's policy to retain Personal Data of unsuccessful applicants for future recruitment purpose for a period of six months. You may re-apply any time after six months. Please contact our Regional General Counsel (Asia) at 16th-19th Floors, Prince's Building, 10 Chater Road, Central, Hong Kong or by email to noeleen.farrell@mayerbrown.com, for your right to access or correct your Personal Data retained by the Firm or for any other queries about this Statement or our Privacy Policy.

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