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    <title>Kriss, Robert J.</title>
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      <description>A well-negotiated outsourcing agreement typically grants a customer the ability to terminate the arrangement without payment of any penalties in the event of a “material breach.” However, unless the agreement names specific events that constitute a material breach, that determination will be left to a court.</description>
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      <description>Bylined article by Chicago Business &amp;amp; Technology Sourcing partners Bob Kriss and Brad Peterson discusses outsourcing contract scenarios that demonstrate how bad communications records lead to&amp;nbsp;poor outcomes for clients and how customers could have achieved better results.</description>
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      <title>Outsourcing Governance: The Value Of A Written Record</title>
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      <title>Outsourcing Success in 2013: Best Practices, Market Trends and Sourcing Strategies for Corporate Counsel</title>
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      <title>PricewaterhouseCoopers General Counsels' Forum</title>
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      <title>Professional Education Broadcast Network</title>
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      <description>Litigation &amp;amp; Dispute Resolution partner Bob Kriss and Corporate &amp;amp; Securities partner Brad Peterson (both Chicago)&amp;nbsp;are quoted in an article discussing the potential dangers of outsourcing too much IT work to service providers.</description>
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      <title>Signs You've Outsourced Too Much to IT Service Providers</title>
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